User Involvement in the Product Creation Process
Users can become involved in a direct and productive way right through the design process--from the very start until the design is finally complete.
The video from Philips Corporate Design demonstrates the work of the Applied Ergonomics Group of Philips Corporate Design. Clips from real evaluations are used to demonstrate just of the range of methods used by the group. Those shown methods are:
- Field Studies
- User Workshops
- Interviews
- Private Camera Conversations
- Think Aloud Protocols
- Experiments
First hand experience of users opinions and attitudes is essential in the process of creating useful, usable products that will