User-Centred Designa challenge for the future (lecture-1)

Table of Contents

User-Centred Designa challenge for the future (lecture-1)

Course overview

PPT Slide

Three Aspects of Mental Models

The user-needs gap

Principle #1: Know Your Users

Principle #2: Involve Users Early and Continuously

Why are users similar?

Why are users different?

Causes for individual behavior

Get familiar with your neighbor

How do we perceive the world?

Get familiar with feelings

Models of users

PPT Slide

The cognitive science view

Email: g.w.m.rauterberg@tue.nl

Home Page: http://www.ipo.tue.nl/homepages/mrauterb/lectures.html

Other information:
(c) IPO, TUE, Eindhoven

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