PPT Slide

Most appropriate for:

• user characteristics: negative or neutral attitude low or moderate motivation

• knowledge and experience moderate to high typing skills little to moderate system experience moderate to high task experience low to moderate application experience moderate to frequent use of other systems moderate to high computer literacy

Fill-In Forms: when to use (4)

• job and task characteristics moderate to high frequency of use little or no training discretionary use low to moderate turnover rate other systems with paper forms moderate task importance high task structure

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